1. Introduction
The term Gartner Refrigeration, Inc. or "us" refers to the owner of the website whose registered office is 13205 16th Ave N, Plymouth, MN 55441. The term customer refers to the user or viewer of the website. By purchasing products from Gartner Refrigeration, Inc., the customer agrees to be bound by these Terms and Conditions ("Terms"). These Terms govern the customer's use of Gartner Refrigeration Inc.'s services, including the wholesale and resale of refrigeration products. Please read these Terms carefully.
2. Website Use
Content Use
The content of the pages of this website is for general information and use by the customer only. It is subject to change without notice. This website uses cookies to monitor browsing preferences.
Warranty/Guarantee
Neither Gartner Refrigeration, Inc. nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. The customer acknowledges that such information and materials may contain inaccuracies or errors, and Gartner Refrigeration, Inc. expressly excludes liability for any such inaccuracies or errors to the fullest extent permitted by law. Use of any information or materials on this website is entirely at the customer's own risk, for which Gartner Refrigeration Inc. shall not be liable. It is the customer's responsibility to ensure that any products, services, or information available through this website meet their specific requirements.
Trademarks
All trademarks reproduced on this website, which are not the property of, or licensed to, the operator, are acknowledged. Product and company names mentioned on this site may be the trademarks of their respective owners. Unauthorized use of this website may give rise to a claim for damages and/or constitute a criminal offense.
Website Links
From time to time, this website may include links to other websites. These links are provided for the customer's convenience to provide further information. They do not signify that Gartner Refrigeration, Inc., endorses the linked website(s). Gartner Refrigeration, Inc. has no responsibility for the content of the linked website(s).
3. Quotes, Orders, and Pricing
Quotes
Quotes are provided for informational purposes and do not constitute a binding offer until a formal order is placed and confirmed. Prices, availability, and shipping estimates in quotes are subject to change and may expire.
Order Acceptance
All orders are subject to acceptance by Gartner Refrigeration, Inc. Gartner Refrigeration, Inc. reserves the right to refuse any order or cancel any purchase for reasons including, but not limited to, product availability, pricing errors, or other issues.
Pricing
All prices are subject to change without notice. Prices at the time of order placement will be honored; however, Gartner Refrigeration, Inc. reserves the right to adjust pricing for future orders.
Sales Tax
Gartner Refrigeration, Inc. is required to charge U.S. federal, state, and local taxes, applicable duties, and import fees on products, unless the customer provides a valid exemption certificate. The customer assumes responsibility for, and unconditionally guarantees payment or reimbursement of, all applicable taxes, fees, licenses, import duties, and expenses.
Payment Terms
Terms of payment are at the sole discretion of Gartner Refrigeration, Inc. Gartner Refrigeration, Inc. accepts all major credit cards or eChecks (electronic payments) at the time of order. If the customer has established credit and an account in good standing, payment terms may be negotiated to net terms. Customers shall not withhold payment of any amounts due and payable due to any dispute with Gartner Refrigeration, Inc.
4. Shipping and Delivery
FOB Terms – Title and Risk of Loss
Gartner Refrigeration, Inc. operates under FOB Destination terms. Title and risk of loss for all products transfer from Gartner Refrigeration, Inc. to the customer upon delivery at the customer's designated facility ("Destination"). Gartner Refrigeration Inc. retains responsibility for the goods during transit until they are delivered to the customer.
Transportation Costs
All transportation, shipping, and handling charges are the responsibility of the customer and will be added to the invoice or billed separately unless otherwise agreed in writing. If the customer does not specify a carrier or shipping method, Gartner Refrigeration Inc. reserves the right to select the method of transportation and routing.
Collect Shipping Accounts
When the customer requests that the shipment be made using their collect shipping account, the following special terms apply:
- FOB Origin: Title and risk of loss for products transfer from Gartner Refrigeration, Inc. to the customer upon release to the carrier at Gartner Refrigeration, Inc.'s shipping point ("Origin").
- Freight Insurance: Since the customer assumes responsibility at Origin, they are solely responsible for securing adequate freight insurance. Gartner Refrigeration Inc. bears no responsibility for any loss or damage occurring in transit.
- Freight Claims: The customer is responsible for filing any necessary freight claims directly with the carrier. Gartner Refrigeration Inc. will provide reasonable assistance upon request, but assumes no liability for claim resolution under collect shipping terms.
Delivery Schedules
Any delivery dates provided by Gartner Refrigeration, Inc. are estimates only and depend on timely receipt of all necessary information from the customer. Gartner Refrigeration, Inc. will not be liable for delivery delays caused by factors outside of its reasonable control.
Partial Shipments
Gartner Refrigeration, Inc. reserves the right to make partial shipments unless otherwise specified in writing by the customer. Each partial shipment will be treated as a separate transaction, and payment will be due accordingly.
Inspection and Acceptance
The customer must inspect all products upon delivery. Products will be deemed accepted unless Gartner Refrigeration, Inc. receives written notice of rejection within five (5) business days. Rejection is limited to material deviations from agreed specifications.
Packages Lost in Transit or Damaged by the Carrier
Lost shipments must be reported to Gartner Refrigeration, Inc. within 60 calendar days of the original shipping date. Customers should refuse visibly damaged shipments at delivery or clearly note "Damage" on the delivery receipt. Visible damage or shortage must be reported to the shipper within 30 calendar days of delivery. Concealed damage or shortage must be reported within 5 calendar days of delivery. Supporting documentation, including photos, must be submitted to initiate the claims process.
Package Marked as Delivered (Proof of Delivery Provided)
- No Replacement or Credit: If the customer claims non-receipt of a package but the carrier provides a Proof of Delivery (POD) confirming it was delivered to the correct shipping address, Gartner Refrigeration Inc. is not responsible for issuing a replacement or credit.
- Customer Assumes Risk Post-POD: Once delivery is confirmed via POD, the responsibility for the shipment transfers to the customer. Any issues (e.g., internal misplacement, theft, etc.) must be resolved by the customer.
5. Return Policy
Restocking Fees
A 30% restocking fee applies to all returns unless a different fee is required by the manufacturer. This fee is non-negotiable.
Return Shipping Costs
Unless otherwise specified, the customer is responsible for all shipping return costs.
6. Limitation of Liability
Disclaimer
Gartner Refrigeration, Inc. provides products and services "as is." All warranties, express or implied, including warranties of merchantability and fitness for a particular purpose, are disclaimed.
Liability
Gartner Refrigeration Inc.'s liability is limited to the purchase price of the product in question. Gartner Refrigeration Inc. shall not be liable for indirect, incidental, or consequential damages.
7. Governing Law
These Terms are governed by the laws of Hennepin County, Minnesota, USA, where Gartner Refrigeration, Inc. is incorporated, without regard to conflict of law principles.
8. Contact Information
Gartner Refrigeration, Inc. 13205 16th Ave N Plymouth, MN 55441 800-328-5547 info@gartner-refrig.com
Gartner Refrigeration, Inc.
13205 16th Ave N
Plymouth, MN 55441
800-328-5547
info@gartner-refrig.com
By placing an order, the customer acknowledges having read, understood, and agreed to these Terms and Conditions.